Faraz
Arshad
Continuous Improvement & Process Engineering · AI & Data Science · Six Sigma Black Belt
Engineering Clarity
from Complexity
Specialist in continuous improvement and process engineering with over a decade of experience across Apple, Amazon, Cognizant, and IBM. Lean practitioner and AI enthusiast with a track record of building quality frameworks, driving operational efficiency, and applying data science and Gen AI to solve complex process problems.
Whether designing risk-based sampling strategies that reduce cost-of-quality, building internal tools used at scale, or prototyping AI agents for process automation — the work is always grounded in rigorous measurement and human-centered design.
Career Timeline
- Leading CI and process engineering for the Apple Maps Hyderabad production site.
- Drove sampling initiative reducing Peer Review from 100% to risk-based sampling, delivering significant year-over-year Cost of Quality savings.
- Product manager for internal tools: spec query management, knowledge base, collaboration platform, and knowledge testing tool.
- Applying Gen AI to build models and agents for data analysis and continuous improvement.
- Running Level 1–4 Maps operations, FMEA, quality frameworks across Detection, Sampling and Feedback verticals, and org-wide ideation programs.
- Centralized project tracking across 8 business verticals giving VP/Director-level stakeholders visibility into improvement initiatives.
- Designed framework for capturing tangible and intangible business impact from improvement projects.
- Built SharePoint suite as single source of truth for process excellence leads.
- Connected improvement outcomes directly to leadership reporting.
- Designed Transactional Quality Framework establishing the first structured approach to individual and process-level performance evaluation.
- Led Kaizen and SOP-driven process improvements reducing bad debt, fraud exposure, and repeat seller contacts.
- Handled Jeff Bezos escalations reflecting high-trust, high-accountability ownership.
- Led global cross-functional calibration calls ensuring quality consistency across geographies.
- Partnered with legal team on copyright infringement takedown compliance.
- Maintained uptime for Qantas Airways staff management portal managing critical Pilot and Ground Staff data.
- Managed Active Directory and Remote Desktop Support in a zero-tolerance environment.
- Built foundational skills in technology operations, structured problem-solving, and client delivery.
Technical &
Domain Expertise
Academic &
Professional Credentials
Let's Connect
Open to opportunities in Continuous Improvement, Data Science, and AI/Gen AI at top-tier technology companies. Based in Hyderabad — open to global remote roles.